We provide two services to tenants age 60 and above.
The Older People’s Wellbeing Service helps people manage their tenancy as age related health and mobility concerns reduce their confidence. We ensure regular contact so that people can live independently and at home in their community. This can include helping arrange repairs or adaptations, accessing money and benefits advice, providing updates about events and activities or getting help from other services. The “OK Each Day” service provides reassurance as we check in with our clients daily to ensure that they are safe and well.
The Intervention Service provides tailored support when someone’s unwell, providing assistance until they recover or longer term arrangements can be made. The Intervention Service is free and open to everyone living in North West Glasgow (not just Queens Cross tenants). If someone is very ill and has no-one to help we can support them after a fall, dealing with a hospital stay and when they’re discharged. We can collect people to help them home from hospital, settle them in, get shopping and prepare food. We assist social work and NHS professionals who are working with older people. Support normally lasts around six weeks and works to reduce dependencies and build individual capacity and resilience.
Some of our properties are earmarked for applicants who use the Older People’s Wellbeing Service. This will be clearly stated on the property advert.
To find out more about our service for people age 60+ you can call us on 0808 143 2002 or get in touch by email at [email protected]. You can also download our brochure here.