What if I need help?

Our online application form is designed to be easy to use. You can complete it on a computer, laptop, tablet or smart phone and you can choose to save the form at any time and come back to finish it later.

If you don’t feel able to complete an online application, please get in touch with us. We can either complete the application with you over the phone or invite you into our office, whichever you would prefer. 

If you need help to view our available properties or place a bid, we can help with that too. We can send you an email when a property is being advertised that meets your needs and is in the area where you want to live. You can also call us to find out what we are advertising that week. If you aren’t using the online system and want to place a bid, you can contact us by phone or email and we can place a bid on your behalf.

Check out our handy guide which tells you everything you need to know about managing your account on Find My Home. 

To ask for help to complete an application form or for help placing bids, you can call us on 0808 143 2002 or email us at [email protected]