We are reviewing our Allocations Policy and the Find My Home system to ensure they meet the needs of applicants, tenants and the wider community. We are also looking at ways to expand Find My Home so we can increase the number and choice of homes available for let. We are running a short survey asking for your views on different aspects of our allocations process and your experiences of using the Find My Home website. The survey will take no more than 10-15 minutes to complete and your answers will remain confidential and anonymous. The survey will be open until the 21st April. We would love to hear your views.

If you would like to take part, please click on the link below:

https://www.surveymonkey.com/r/3KNV8ZL

What is Find My Home and how does it work?

Find My Home is Queens Cross Housing Association’s online housing information, advice and lettings service. It is a choice-based lettings system which allows applicants to choose which properties they want to apply for.

If you are looking to apply for a home with Queens Cross Housing Association you should complete an application form. The form will ask you to provide details about your household and your housing circumstances. We can then use this information to determine your housing needs and we will award a priority band to reflect this. You can start a new application here.

When we have an available property, we will place an advert on findmyhome.org.uk. The advert will run for one week, from Wednesday at 12pm to the following Wednesday at 12pm. Registered applicants who are interested in the property and meet the criteria which is explained in the advert can place a bid. This means that they are noting their interest in that property. You can view the properties we are advertising here.

When the property advert ends, we receive a list of everyone who has bid for the property, sorted in order of their housing priority and we will offer the property to the first suitable applicant on the list.

For more information about how the system works, please view our Frequently Asked Questions.